Introduction

Welcome to Career Cliniq (www.careercliniq.com). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Types of Information We Collect

We collect and hold the following types of personal information:

a) Information you provide directly:

Name

Email address

Professional information (e.g., resume, work history, education)

Login credentials (if you create an account)

Any other information you choose to provide

b) Information we collect automatically:

IP address

Browser type and version

Device type and operating system

Pages visited and time spent on pages

Referring website

Search terms used to find our website

We do not collect or store sensitive information as defined by the Privacy Act 1988.

How We Collect Information

We collect personal information through:

Forms on our website

Email communications

Phone calls

Our website and cookies (see Section 10 for details on cookies)

Purpose of Collection and Use of Information

We collect and use your personal information to:

Provide, maintain, and improve our career services

Communicate with you about our services

Send you newsletters and other content (with your consent)

Respond to your inquiries

Analyse usage of our website and services

Comply with legal obligations

Disclosure of Your Information

We may disclose your personal information to:

Service providers who assist in our operations (e.g., hosting providers, email service providers, payment processors, business management platforms)

Payment processors (Stripe) and business management platforms (GoHighLevel) to facilitate transactions, billing, and service delivery

Legal and regulatory authorities, when required by law

We do not sell your personal information.

Security of Your Information

We implement reasonable security measures to protect your personal information, as required by the APPs. These measures include:

Secure socket layer (SSL) encryption for data transmission

Firewalls and access controls on our systems

Regular security assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee the absolute security of your information.

Access and Correction of Your Information

You have the right to access and correct your personal information. To request access to your personal information or ask for corrections to be made, please contact our Privacy Officer using the details provided in Section 13.

We will respond to your request within 30 days. If we refuse to give you access to your personal information, we will provide reasons for the refusal.

Complaints

If you believe that we have breached the APPs or any other applicable privacy laws, you can make a complaint to our Privacy Officer using the contact details provided in Section 13. We will investigate your complaint and respond to you within a reasonable time (usually 30 days).

If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Cookies and Analytics

We use cookies and similar technologies to improve your browsing experience on our website. Cookies are small text files that are stored on your device when you visit our website.

We use the following types of cookies:

- Essential cookies:These are necessary for the website to function properly.

- Analytics cookies:We use Google Analytics to understand how visitors use our website. You can learn more about how Google uses your data at https://policies.google.com/privacy/partners

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of these websites before providing any personal information.

Email Marketing

If you have opted in to receive marketing communications from us, we may send you emails about our services, industry news, or other relevant content. You can unsubscribe from these communications at any time by clicking the "Unsubscribe" link in the email or by contacting our Privacy Officer.

Contact Us

If you have any questions about this Privacy Policy, or if you wish to access or correct your personal information or make a complaint, please contact our Privacy Officer:

Privacy Officer

Career Cliniq

13 Dixson Ave, Dulwich Hill,

NSW, 2203, Australia

Email:[email protected]

Online Payments

We process online payments through Stripe, a third-party payment processor, integrated with our GoHighLevel (GHL) business management platform. When you make a payment for our services, we collect:

Payment card information (processed and stored by Stripe, not by us)

Billing name and email address

Transaction details and payment history

How we protect your payment information:

We do not store your complete credit card details on our systems

Payment data is encrypted and processed through Stripe's secure payment gateway

Stripe is PCI DSS compliant, meeting international standards for payment security

Transaction records (without full card details) are retained in our GHL platform for accounting and legal compliance purposes

For more information about how Stripe handles your payment data, please visit their privacy policy at https://stripe.com/privacy

Anonymity and Pseudonymity

Where practicable, we will give you the option of interacting with us anonymously or by using a pseudonym. However, this may limit our ability to provide you with our full range of services.

By using our website, you agree to the terms of this Privacy Policy.